Frequently Asked Questions
Why are Swiss Alpine extracts more effective than conventional cosmetic ingredients?
Plants in the Swiss Alps grow in extreme conditions — high altitude, intense UV, freezing temperatures. To survive, they develop nutrient concentrations far superior to those of plants cultivated in lowlands. Luzern harvests these rare extracts from small organic cooperatives in the Swiss Valais, ensuring unparalleled potency and purity in each formula.
What is clean beauty and how is Luzern different?
Clean beauty goes far beyond simply "paraben-free." Luzern also excludes sulfates, mineral oils, synthetic fragrances, phthalates, and all ingredients likely to cause inflammation or accelerate skin aging. Each formula is designed to be effective and safe for your long-term health.
Are Luzern products vegan and certified organic?
Yes. Luzern formulas use naturally vegan collagen from plant sources, without any animal-derived ingredients. The alpine extracts are certified organic and sustainably harvested with respect for the earth and its inhabitants.
Are organic skincare products really effective against signs of aging?
Absolutely. Luzern incorporates scientifically tested cosmeceuticals — retinoids, peptides, AHA/BHA, plant stem cells, and fermented complexes — that work synergistically with alpine extracts. These active ingredients are clinically recognized for stimulating cell renewal, reducing fine lines, and visibly improving skin radiance and firmness.
Are Luzern products suitable for sensitive or reactive skin?
Yes, this is even one of the range's strengths. By eliminating denatured alcohols, dyes, synthetic fragrances, and common irritants, Luzern is particularly suitable for sensitive skin, prone to redness or intolerant to conventional cosmetics. Cold formulation also preserves active ingredients without resorting to aggressive preservatives.
What is the "cold-formulated in small batches" process?
Heat destroys fragile active ingredients. Luzern blends its formulas at low temperatures in small batches, which preserves the integrity of each active ingredient and avoids the use of synthetic preservatives. Each batch is traceable: you will find your batch number at the bottom of each jar, guaranteeing freshness and total transparency.
How is Luzern committed to the environment?
Sustainability is at the heart of every decision at Luzern: recyclable glass and aluminum packaging, boxes from FSC-certified forests, sustainably harvested ingredients, biodegradable shipping materials, and 1% of profits donated to environmental conservation organizations.
Where are Luzern products made?
The alpine extracts are harvested in the Canton of Valais in Switzerland, one of Europe's most preserved natural regions. The Swiss alpine water used in each formula is collected from artisanal wells after being naturally filtered for several years through layers of rock in the Alps. A farm-to-face process, entirely traceable.